The Link Between Engaged Customers and Engaged Team Members

So often a business’s focus is on customer service—that which is afforded to customers. However, just as important is ‘internal customer service’; service afforded to each team member from their peers and management. Is there a link between engaged customers and engaged team members through service?

 

My recent article in CEO Magazine. Please click on the link below:

 

http://www.theceomagazine.com/business/the-link-between-engaged-customers-and-an-engaged-team/