Our Services


RESEARCH AND DATA ANALYSIS – OOPS Business Insight Reports 

  • Mystery Shopping
  • Surveys and Focus Groups
  • Data Analysis – Trends Analysis
  • Competitor Audits / Positioning Maps

 

TRAINING AND DEVELOPMENT – Frontline Team Workshops and Leadership Team Development Programs

 

  • The VIP Customer Service and Engagement Workshops

 

  • The VIP Ledership Team Development Programs

 

LEADERSHIP COACHING  - Personal and Professional Development 

 

  • Developing middle management and aspiring team members

 

SPEAKER AND AUTHOR OF THE VIP PRINCIPLE 

  • Customer Engagement and Loyalty
  • Igniting Potential within yourself and others
  • Handbag of Life
  • The 3 "E's in creating a brand and business
  • Discover How Guest Experiences Drive Long Term Growth

For more information on OOPS Services please use our online enquiries form or call us on +61 2 97997799 

or

Download the services document.